Article 1. Applicability
1.1 These General Terms and Conditions apply to all offers, orders and agreements of waterpurification-athome.com.
Article 2. Offers/agreements
Article 3. Prices and payments
Article 4. Delivery
Article 5. Retention
Article 6. Intellectual and industrial property rights
6.1 You must fully and unconditionally respect all intellectual and industrial property rights that rest on the products delivered by waterpurification-athome.com.
Article 7. Complaints, returns and liability
7.1 You have the obligation to examine upon delivery whether the products comply with the agreement. If this is not the case, you must notify waterpurification-athome.com thereof as soon as possible and in any case within seven (7) working days after delivery, at least after discovery was reasonably possible, in writing / email and motivated.
7.4 Returning products that demonstrably have nothing wrong and have been delivered as described in the advertisement can be returned, but handling costs will be charged!
Article 8. Guarantee
Article 9. Orders / communication
Article 10. Force majeure
Article 11. Miscellaneous
Article 12. Applicable law and competent court
Article 13: Returns
1) You can always return within 14 days, if you have thought of yourself. This means that the packaging must be unopened.
2) After the 14 days you can only return if the product is broken, so it no longer functions as you would expect. So this is about the installations.
3) Filters can of course not be returned after opening the packaging.